IT Six Sigma MagazineProcess Improvement for Information Technology. Controlling information technology processes and costs is an ellusive goal for many
organizations. Combining best practices from ITIL, CMM, and Six Sigma will help you to
do more and spend less.tag:blogger.com,1999:blog-202039982005-12-27T05:15:23ZBlogger
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trueSteven McElwee2005-12-26T21:22:00-08:002005-12-27T05:23:01Z2005-12-27T05:23:01Ztag:blogger.com,1999:blog-20203998.post-113566098163536567Service Desk: Control Stage